At Inhaus Surfaces Ltd. (“Inhaus,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.
Information We Collect
Personal Information You Provide: When you contact us via email or other means, you may provide personal details such as your name, email address, phone number, and any other information you choose to share.
Automatically Collected Information: We collect certain technical data automatically when you visit our website, such as IP addresses, browser type, pages visited, and other non-identifiable information. This data helps us analyze website traffic and improve your browsing experience. We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings.
Children’s Privacy: Our website is not intended for children under the age of 16.
Use of Your Information
We use personal information you provide solely to respond to your inquiries, provide customer support, and improve our services.
Aggregated, non-personally identifiable information from website logs is used internally to understand visitor behavior, optimize our website, and create general reports.
Data Sharing and Disclosure
Inhaus does not sell, rent, trade, or lease your personal information to any third parties.
We may disclose information to trusted service providers who assist us in operating our website and conducting our business, but these parties are contractually obligated to maintain the confidentiality and security of your information.
Our website may contain links to third-party websites and tools such as RoomVo. Inhaus is not responsible for the privacy practices or content of these sites or tools. We encourage you to review the privacy policies of any external websites and tools you visit.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Data Security
We employ reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You have the right to access, correct, or request deletion of your personal information held by us.
If you wish to exercise these rights or have any questions regarding your data, please contact us at [email protected].
International Users
If you are accessing our website from outside Canada, including from the United States, please be aware that your information may be transferred to, stored, and processed in Canada or other jurisdictions. By using our services, you consent to this transfer.
Although we are based in Canada and governed by Canadian privacy laws (PIPEDA), we recognize that U.S. users may have expectations regarding their privacy. If you have questions about your personal information or wish to access, correct, or delete it, please contact us at [email protected].
Changes to This Privacy Policy
Effective date: This policy is effective as of August 7th, 2025. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the date of revision.