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Installation guide

To ensure the best possible installation of your Inhaus floor, be sure to follow these installation instructions.

Laminate Installation Guide
SONO Floating Installation Guide
SONO Glue-down Installation Guide

Laminate Warranty

When installed in dry interior suitable applications, to the original purchaser, from the date of purchase, Inhaus laminate floors are warranted that:

  • The floors will be free from manufacturer defects.
  • The decorative laminate surface will not wear through.
  • The floor will not fade due to sun or electrical light.
  • The floor will not stain.
  • Seams will not unlock under normal use conditions.
  • The floor will resist water damage from damp mopping and everyday spills when moisture is promptly removed.

Please refer to detailed warranty document for a full explanation of what our warranty covers.

Laminate Warranty PDF

Sono Warranty

When installed in dry interior suitable applications, to the original purchaser, from the date of purchase, Inhaus laminate floors are warranted that:

  • The floors will be free from manufacturer defects.
  • Upon exposure to water the integrity and dimensional stability of the product will not be affected.
  • The decorative laminate surface will not wear through.
  • The floor will not fade due to sun or electrical light.
  • The floor will not stain.
  • Seams will not unlock under normal use conditions.

Please refer to detailed warranty document for a full explanation of what our warranty covers.

Sono Warranty PDF

Frequently asked questions

Laminate

Where can I order Inhaus flooring samples?

Samples may be ordered directly from a retailer near you or at http://www.inhaussurfaces.com

What are the benefits of laminate flooring?

Laminate floors provide a wood look in an inexpensive, durable, scratch-resistant and low maintenance format. They are easy to install, easy to clean, and last for years to come.

Is laminate flooring hypoallergenic?

If anyone in your household suffers from allergies or asthma, laminate flooring is a good choice. Because of its hard surface it doesn't trap dust and allergens and is easy to clean

How is laminate made?

Laminate flooring consists of several layers of different materials laminated together under high pressure to produce a plank that closely resembles natural wood.

What is a floating floor?

Laminate is a floating floor system; it is not attached to the subfloor in any way. The planks mechanically interlock. The advantages of this are that the floor can adapt to seasonal change and subfloor imperfections. Plus, it doesn't require messy adhesives or waiting time.

How does Inhaus compare with the competition?

Inhaus has a rich heritage as one of the pioneers in laminate flooring. We possess several proprietary technologies and with continuous investments in R&D and technology such as industrial digital printing, we're able to enhance our product offering with value and flexibility.

What does AC rating mean?

Abrasion Class rating is a surface durability rating specific to the laminate flooring industry. AC ratings help buyers understand the differences in durability among laminate flooring products; the higher the AC number, the higher the durability. High wear ratings translate to a longer floor life.

Most residential floors require an AC3 floor which is the minimum for our laminate products. Sono has an AC rating of AC5.

Are Inhaus floors suitable for office chairs, wheelchairs and motorized chairs?

Yes. The density and wear properties make Inhaus laminates a great choice for flooring. However, due to the nature of office chairs, wheelchairs and motorized chairs, care should be taken to reduce repetitive wear in high use areas.

Are Inhaus floors suitable for households with pets?

Yes, Inhaus laminates are suitable for homes with pets. Just ensure that all pet accidents are immediately wiped up with an absorbent pad and suitable floor cleaner to prevent moisture and acid damage.

Are Inhaus floors suitable for underfloor heating?

Installations over radiant heated subfloors are acceptable but the temperature should never exceed 80° F (27° C). Changes in temperature should also not exceed 37°F (3°C) in a 24 hour period to avoid shocking the floor. Radiant heat systems must be operating for a minimum of 3 weeks prior to installation of Inhaus laminate floors.

Do Inhaus floors contain formaldehyde? Are they safe?

Inhaus floors either meet or exceed all mandatory air quality standards in North America and Europe.

I'd like to buy an Inhaus floor I saw on your website but the retailers in my area don't carry it. How can I buy it?

Local retailers may only carry products that they feel best suit their clientele. However, we support the entire Inhaus line and will gladly work with your retailer of choice to get you the flooring you want.

Can I buy Inhaus flooring directly from you?

The best way to buy our flooring is to contact a retailer near you as they are our local representatives and can best serve your needs.

How much flooring should I order?

For simple square installations, it is recommended that you order an extra 10% in square footage of the area to be covered since there will likely be waste due to cuts, plank damage and human error. For odd shaped rooms or rooms with multiple closets or nooks, 15% is better.

Where are Inhaus floors made?

Inhaus laminate is precision crafted in Germany.

Do Inhaus floors contain formaldehyde? Are they safe?

SONO

Do SONO floors contain formaldehyde? Are they safe?

SONO does not contain formaldehyde, PVC or phthalates. In fact, all Inhaus floors either meet or exceed all mandatory North American and European air quality standards. As proof of our commitment to safe products, all of our floors are GREENGUARD Gold and Blue Angel certified. The GREENGUARD Gold certification assures that products designed for use in indoor spaces meet strict chemical emissions limits which contribute to healthier indoor spaces. The certification requires lower volatile organic compound (VOC) emission levels to ensure that products are acceptable for use in environments like schools and healthcare facilities. The Blue Angel Certification is Europe�s top label awarded to products that meet a list of criteria considering environmental and health related aspects. The Blue Angel label is a guarantee that SONO floors have less environmental impact and greater health protection than other floors on the market.

Where are SONO floors made?

SONO floors are made in Germany.

How much flooring should I order?

For simple square/rectangular installations, it is recommended that you order an extra 10% in square footage to account for waste due to cutting. For more complicated installations (odd shaped rooms or rooms with multiple closets or nooks), 15% extra square footage should be purchased. It is also recommended to keep extra material from your installation to handle future repairs or replacements (planks or cartons should be stored flat and in a dry area).

Can I buy Inhaus flooring directly from you?

Inhaus floors can only be purchased through our network of qualified specialty floor covering retailers. This helps ensure our customers receive the best level of service before and after the purchase and installation of their floors.

I'd like to buy a SONO floor I saw on your website but the retailers in my area don't carry it. How can I buy it?

All products are available across North America through our network of specialty floor covering retailers. If you see a product on our website that is not carried by your preferred retailer, please have them contact their wholesale distributor or us directly and we will gladly work with your retailer of choice to get you the flooring you want.

Are SONO floors suitable for underfloor heating?

Installations over radiant heated subfloors are acceptable as long as the floor�s temperature never exceed 85� F (29� C). Changes in temperature should not exceed 4�F (3�C) in a 24 hour24-hour period. Radiant heat systems must be operating for a minimum of 3 weeks prior to installation of SONO floors.

Are SONO floors suitable for households with pets?

SONO is waterproof, highly dent and wear resistant and easy to clean making it an excellent choice for homes with pets. Should your pet have an accident it is recommended that it be immediately wiped up with an absorbent pad and a suitable floor cleaner. Furthermore, SONOs GreenGuard Gold Certification and its passing of Childrens Toy Testing means that SONO provides a safe surface for those members of our homes who spend their time closest to the floor, and may prefer to eat their meals off of it!

Are SONO floors suitable for office chairs, wheelchairs and motorized chairs?

SONO�s high resistance to denting and and wear make it a great flooring choice for use in areas exposed to office chairs, wheelchairs or motorized chairs. It should be noted that due to the nature of office chairs, wheelchairs and motorized chairs, care should be taken to ensure wheels are free of debris and protective floor mats should be used in higher traffic areas. In addition, due to the high weight of some motorized chairs, it is critical that subfloors meet the subfloor flatness specification outlined in the products� installation guidelines. For these situations, it may be applicable to glue SONO to the subfloor so as to minimize undue stress on the joints if the subfloor is not to specification.

What does AC rating mean?

Abrasion Class (AC) rating is a surface wear rating that applies to many types of hard surface flooring products. The higher the AC number, the higher the wear-durability of a floor. There are five AC classes, with AC1 being the lowest and AC5 being the highest. Most residential floors require an AC3 rating. SONO has an AC rating of AC5, which means it can be used in all residential applications as well as in light commercial settings.

Why should I choose an Inhaus floor?

Our passion for design, our push for innovation and our manufacturing scale allow us to offer beautiful, high quality products that provide the highest value to our customers. Adding to this, we back all of our floors with industry leading warranties and support.

What is a floating floor?

SONO is a floating floor system meaning it is not attached to the subfloor in any way. The planks mechanically interlock to one-another. The advantages of a floating system are that the floor can adapt to seasonal changes in humidity and temperature. Furthermore, floating floors do not require messy and difficult to use adhesives or waiting time prior to use or after the installation is complete.

How is SONO made?

SONO is made by combining ceramic mineral powder and polyolefin to produce a highly stable core. The HD decor design is then printed on the top surface of the core using high definition digital technology, after which four coats of Sealtec+ surface seal are applied. This process results in an extremely stable, durable and beautiful floor.

Is SONO flooring hypoallergenic?

SONO flooring is an excellent choice for asthma and allergy sufferers as its closed cell surface won�t harbor dust allergens.

What are the benefits of SONO?

SONO flooring is waterproof, certified safe, highly durable, scratch resistant and easy to maintain during its lifetime warranty. Its HD direct-to-core visuals deliver ultra-realistic wood and stone prints.

Where can I order SONO flooring samples?

Samples may be ordered directly from a retailer. Search for a retailer here. (Enter link http://www.inhaussurfaces.com)

Laminate Installation

Can Inhaus laminate be installed in kitchens, bathrooms and entryways?

Inhaus laminate floors can be installed in half bathrooms, kitchens, and entryways by following the Wet Area Recommendations section of the installation guide.

Can it be installed on stairs?

Yes, Inhaus laminate can be installed on stairs. We recommend that you glue down flooring on steps.

What kind of subfloor prep is required?

Inhaus laminate floors can be installed over many types of subfloors as long as they are properly prepared by being wiped clean and levelled.

Do I need to install underlay?

Yes. Inhaus' Dynamix premium underlay provides an excellent base cushion that supports the floor for optimal long term performance. Constructed with closed-cell polypropylene, its pre-attached vapor barrier provides increased moisture protection. Other brands of underlay can also be used with Inhaus floors.

Can I install over carpet?

No, carpet is not a suitable subfloor.

Can I install over concrete?

Yes. Concrete subfloors must be properly cured and allowed to dry for at least 60 days prior to installation. A moisture barrier must be installed. Older concrete floors should have a moisture test completed.

Can I install Inhaus laminate myself?

Inhaus laminate is easy to install and makes a great DIY project. Just be sure to follow our installation instructions. If you run into any difficulties please give our technicians a call toll-free at 1-888-255-3412 so they can help you through the process.

What tools do I need to install my Inhaus laminate floor?

  • Measuring tape 
  • Carpenter's square 
  • 2" (51mm) wide moisture resistant adhesive tape 
  • Utility knife 
  • Safety glasses 
  • Dust mask (NIOSH-designated) 
  • Pencil/marker 
  • Pull bar
  • 3/8" (10mm) thick spacers 

Power saw (any of the following):

  • Table saw
  • Miter saw
  • Circular saw
  • Jigsaw
  • Handsaw or doorjamb saw

Why should I wait to install my floor? Why does it need to be acclimated?

Because the wood in the HDF core board is a natural, organic product, it expands and contracts with the humidity levels of its surroundings. If the planks aren't acclimated before installation, they can swell or shrink once installed, causing buckling or gapping of the floor, respectively. The recommended minimum 48 hour acclimation period allows the planks the time it needs to become conditioned and uniform to its environment, minimizing the movement of the floor once installed.

Why is it necessary to leave an expansion gap?

Laminate floors expand and contract with changes in relative humidity. For this reason, it is necessary to leave a 3/8" (10mm) expansion space around the perimeter of the room and all other objects (e.g. toe kicks, plumbing, etc.) to allow the floor to acclimate during seasonal or local changes. The expansion space will be covered by the wall base or quarter round once the floor is installed, making it invisible.

In what direction should I install the planks?

Typically, laminate flooring is installed parallel to the longest wall in the room, or parallel to the main window in the room. But installation direction is an opportunity to add your personal touch, so feel free to install in either orientation, or even diagonally!

How should the planks be staggered?

The first and last plank in a row should be a minimum of 16" (40cm) long. Stagger the planks from row to row by a minimum of 16" (40cm).

What is Megaloc?

Megaloc is our patented fast and easy angle-drop installation system that allows you to install multiple rows at once. Its unique blue interlocking clip creates a strong and seamless connection between planks.

Does Inhaus provide moldings for its floors?

Yes. Each of our moldings is color coordinated with our flooring. They are available as end caps, quarter rounds, reducers, stair nose and t-moldings. Check with your local retailer for availability.

SONO Installation

Does Inhaus provide moldings for its floors?

Yes, all of our floors have corresponding color coordinated moldings. All standard moldings profiles are available and can be purchased through our network of specialty floor covering retailers at the time you purchase your floor.

What is Megaloc?

Megaloc is our patented fast and easy to use installation system. Its unique design is not only easy to use, but it also creates a strong and seamless connection between planks and is guaranteed not to unlock for the life of the floor.

How should the SONO planks be staggered?

The first and last plank in a row should be a minimum of 16" (40cm) long. Stagger the planks from row to row by a minimum of 16" (40cm). This ensures the highest structural integrity of the installation and will result in problem free installation for the lifetime of your floor.

In what direction should I install the SONO planks?

Typically, SONO flooring is installed parallel to the longest wall in the room, or perpendicular to the main window in the room. Installation direction is an opportunity to add your personal touch, so feel free to install in either orientation, or even diagonally! Technically, provided installation instructions are followed, there is no incorrect direction.

If SONO is so stable, why is it necessary to leave an expansion gap?

Most substances expand and contract when subjected to heat and/or humidity � including your home�s construction materials. It is recommended to leave a 3/8" (10mm) expansion gap around the perimeter of the room and all other objects (toe kicks, plumbing, etc.) to allow the floor to acclimate during seasonal changes. Expansion gaps will be covered by your wall base or quarter round once the floor is installed.

Why should I wait to install my SONO floor? Why does it need to be acclimated

Although SONO is extremely dimensionally stable with negligible expansion properties, it is important to use best practices whenever possible. Extreme temperature changes in short periods of time may cause the product to expand/contract more than under normal use conditions. For this reason a minimum 48-hour acclimation period is required prior to installation. This allows the planks to become conditioned to the installation environment and results in a problem free installation.

What tools do I need to install my SONO floor?

No special tools are required for installing SONO. Since SONO can be cut by simply scoring and snapping planks no saws are required. Planks can be cut directly in the installation room with a scoring tool or utility knife without creating airborne dust. If desired, standard power cutting tools (table saw, chop saw, etc.) can also be used depending on preference.

Can I install SONO myself?

Yes, SONO is easy to install and makes a great DIY project�just be sure to follow our installation instructions. If you run into any difficulties please give our technicians a call at 1-888-255-3412 so they can help you through the process.

Can I install SONO over concrete?

Yes. Concrete subfloors must be properly cured and allowed to dry for at least 60 days prior to installation. Older concrete floors should have a moisture test completed to ensure excessive moisture is not being emitted. A moisture barrier must be installed for all concrete subfloor installations. For specific instructions please review our Installation Guide.

Can I install SONO over carpet?

No, carpet is not a suitable subfloor and must be removed prior to installing SONO.

Do I need to install underlay prior to the installation of SONO?

Yes, underlay should be used on all SONO installations. Inhaus' premium underlay Dynamix Prime provides an excellent base cushion that supports the floor for optimal long term performance. Other brands of underlay can also be used with SONO floors provided they meet a specification of maximum 1.5mm thick and a crush of 10 tons or 14.25 psi.

What kind of subfloor prep is required?

SONO floors can be installed over many types of subfloors as long as they meet the subfloor conditions outlined in our installation guide. (LINK)

Can SONO be installed on stairs?

Yes. SONO floors can be installed on stairs. We recommend that you glue planks onto steps and use an accompanying stair nose molding. Planks and moldings should be closely inspected after installation to ensure they are properly secured and no tripping hazard exists. You can find specific instructions for stair installations in our Installation Guide (link).

Can SONO floors be installed in kitchens, bathrooms and entryways?

Yes, due to its waterproof makeup, SONO is an excellent choice for moisture prone applications such as kitchens, bathrooms and entryways.

Laminate Care

What kind of cleaners should I use on my floor?

For daily cleaning, use a dust mop or vacuum with a hard surface attachment to remove dust, loose dirt or debris. For a more thorough cleaning where a cleaning solution may be required, use a water-based laminate floor cleaner. Alternatively, you can make your own natural cleaner by combining 1 cup of vinegar to 1 gallon of warm water, or 1/3 cup of ammonia to 1 gallon of warm water. To remove stubborn or oil-based stains, dip a cotton cloth into acetone (nail polish remover) and gently rub the stained area.

Can I use a steam mop on my floor?

Inhaus does not recommend the use of a steam mop to clean the floor.

How can I repair scratches on my floor?

For minor scratches, third-party scratch kits are available. With dark floors, a DIY solution is to use a sharpie on the scratch and then wipe the excess of with acetone. For light floors try wiping with acetone. For major scratches, plank replacement is recommended.

How can I avoid scratches on my floor?

Place walk off mats and area rugs at main entrances and high-traffic areas. We also recommend using protective pads under furniture legs to prevent scratching.

Can I refinish my laminate floor?

No; laminate is a lifetime product.

SONO Care

Can I refinish my SONO floor?

No, SONO floors are factory finished and do not require any refinishing. Applying lacquers, waxes or other refinishing products may damage SONO planks beyond repair.

How can I avoid scratches on my SONO floor?

To avoid scratches and extend the new appearance of your floor, place walk off mats and area rugs at main entrances and high-traffic areas. We also recommend using protective pads under furniture legs to prevent scratching.

How can I repair scratches on my SONO floor?

For minor scratches, scratch kits are available through our retailers or by contacting directly.

Can I wet-mop or use a steam cleaner on my SONO floor?

SONO is a waterproof product but we do not recommend wet mopping or steam cleaning it as this could result in moisture to become trapped between the flooring and subfloor and result in mold or rot of the subfloor.

What kind of cleaners should I use on my floor?

For daily cleaning, use a dust mop or a vacuum with a hard surface attachment to remove dust, loose dirt or debris. For a more thorough cleaning, where a cleaning solution may be required, use a water-based laminate floor cleaner. Alternatively, you can make your own natural cleaner by combining 1 cup of vinegar to 1 gallon of warm water, or 1/3 cup of ammonia to 1 gallon of warm water. To remove stubborn or oil-based stains, dip a cotton cloth into acetone (nail polish remover) and gently rub the stained area, then wipe clean. Abrasive cleaners should not be used as they could damage SONO planks beyond repair.

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